General terms and conditions

As a Green Spa Resort, we are entirely dedicated to ensuring that you relax and unwind in your own personal way. So that we may answer many of your possible questions in advance, here you can find all the most important information about your feel-good stay at the Stanglwirt.

Your room will be available from 3 p.m. on your day of arrival. On your day of departure, please vacate your room by 11 a.m. For requests about using our wellness worlds on the day of arrival or departure, please contact our reservation team.

Bookings at the Stanglwirt may be cancelled free of charge up to 4 weeks prior to your scheduled arrival. Cancellations made up to one week prior to arrival will be charged at 70% of the total cost of your stay. A 90% fee will be charged for cancellations made with less than a week's notice. We recommend that you take out travel cancellation insurance, e.g. from European Travel Insurance AG.

For the Kaiserbogen suites, the above percentages are based on the Kaiserstudio price.

Dogs are only permitted at the Stanglwirt by special request. Other pets are not permitted. The daily rate is € 40.00 per day (excl. food). Please note that not all room categories are available for booking if you are accompanied by a dog. Please let us know when you make your initial enquiry that you would like to bring your dog. Dogs may only be brought if you have received written confirmation from us. Please be aware that your four-legged friend is not permitted in the hotel restaurant, the wellness and spa worlds, or the Kaiserwiese. At the historic inn "Gasthof Stangl" they are very welcome.

All our floors are made of natural products. It is therefore not impossible that you may come across splinters, especially if you walk on our floors without footwear or put things down on them without proper protection. This is simply in the nature of the materials we use. We therefore ask our guests to take extra care. Using the floors without wearing any footwear, or for any purpose other than for walking on with footwear, is entirely at your own risk.

The legally required local tax of € 2.50 per person, per night will be added to the room price.

The Stanglwirt has not been closed for a single day in over 250 years. We therefore have to carry out any required maintenance or building work while the hotel is open – thank you for your understanding. Naturally, we always endeavour to keep any inconvenience for our guests to a minimum.

The lavish breakfast buffet, which you can enjoy every day between 7 and 11 a.m., is included in the room price.

Cash, online payment with Maestro/EC card
Credit cards: Visa, Eurocard/Mastercard, Diners, American Express

Bank details for advance payments:
Hypo Tirol Bank AG
Sort code: 57000
Account no.: 260 034 274

IBAN:
AT085700000260034274
BIC: HYPTAT22

In addition to the T&Cs referred to above, the following shall apply for bookings made online:
The accommodation contract only comes into force when the accommodation provider has accepted the booking (Article 3 AGBH 2006). For online bookings, that acceptance occurs only when we have charged the advance payment to your credit card. Only when the advance payment has been successfully completed does the booking become binding on both sides. Until that time, the booking can be cancelled by either side free of charge and with no reason given. For the advance payment, we will charge your Visa card or Eurocard/Mastercard with the amount/percentage shown in the booking conditions. Advance payments can only be made by Visa or Eurocard/Mastercard. The booking is only confirmed once the advance payment has been completed. By giving us your account or credit card details, you are allowing us to charge to your credit card any fees which may be incurred such as advance payments or cancellation charges, where applicable (in accordance with our cancellation terms).

We explicitly point out that, for online bookings or accommodation contracts completed by distance selling, there is no right of cancellation within 14 days of completion of the contract and that our cancellation terms (as stated above on this page) are explicitly accepted. Our cancellation terms replace the right of cancellation under the Consumer Rights Directive of the European Union.

For technical reasons, it is possible that a room can be booked online when in fact you will be required to move to a different room in the same category during your stay. We would, of course, inform you of this immediately and agree it with you.

Please check in your booking confirmation:
- Date of arrival and departure
- No. of people
- Room type booked

If more guests arrive than was stated on the booking confirmation, or the age of the children was stated incorrectly, the room price (plus any applicable local tax) will be modified by us according to our price list. We also reserve the right, where necessary, to alter the room category (upgrade or downgrade, with corresponding price change) in such a case.

However, if this is not possible because of the booking situation, the booking is regarded as cancelled and - in accordance with our cancellation terms - cancellation fees amounting to 90% of the total package price will be due. Please therefore check the details in your booking confirmation carefully.

Prices and inclusive services are subject to change!

Please note that there may be variations in fixtures and fittings, size and orientation. The photos, pictures, tours and sketches serve only as examples and individual rooms may vary.

Please bear in mind that due to the Austrian non-smoking law our entire hotel restaurant as well as all our hotel rooms are smoke-free zones. For smokers we have provided specially designated smoking areas. We kindly ask for your understanding that a special cleaning-fee of € 250,-- will be charged, if there will be smoked in the hotel-room!

The prices on our website constitute neither a price quotation nor a contract, but form a basis on which to request a quote. All our price quotations, in particular those sent by e-mail or post, are non-binding and subject to alteration.

The place of jurisdiction is Kitzbühel

Classic double room for single use: Supplement of €35 per day
Feel-good double room for single use: Supplement of €40 per day
Studio for single use: Supplement of 50% of the room price

Our underground parking is at ground level and has 60 parking spaces. These are available to our house guests normally free of charge. If you want to reserve a parking space, an additional charge will be billed to your account. Please contact our concierge team.

Your room reservation includes our extensive organic breakfast buffet. For dinner reservations, we offer the following possibilities:

Hotel-Restaurant:
In our charming hotel restaurant, a delicious multi-course menu awaits you (partly theme buffet evenings). The menu price is €65.00 per adult and for children aged 15 and over.

The following prices apply for our little guests:
Up to the age of 3 - €9.00
Up to the age of 6 - €18.00
Up to the age of 12 - €36.00
Up to the age of 14 - €48.00
Up to the age of 15 - €65.00

Table reservations: +43 5358 2000 -7983 or tischreservierung@stanglwirt.com


*****

Traditional Inn "Gasthof Stangl":
Our traditional inn “Gasthof Stangl” is a key element at the Stanglwirt and provides you with a variety-packed menu featuring Tyrolean and international specialties. Here you find the actually menu...

Table reservations: +43 5358 2000 -7921 or tischreservierung@stanglwirt.com

*****

"Kamin-Bistro":
In our "Kamin-Bistro" we are serving healthy meals for the small in-between appetites. Opened daily from 11.30 am - 05.00 pm (kitchen from 12.00 noon until 4.30 pm).

Subject to alterations!